Last updated 2026-05-18
Privacy Policy
This Privacy Policy describes how TALENTUM SOFTWARE LTD ("we", "us", or "our"), trading as Talentum, collects, uses, and shares personal information when you visit talentum.cc, create an account, or use our client portal and related services.
Who we are
The operator of this website is TALENTUM SOFTWARE LTD (company number 16024799), a company registered in the United Kingdom, trading as Talentum (talentum.cc).
For privacy-related questions, contact us at support@talentum.cc.
Information we collect
We may collect the following categories of information:
- Account data: email address, password (stored as a secure hash), and optional profile details you provide in settings (name, phone, company, location, bio).
- Usage and service data: staking and wallet activity, deposit and withdrawal requests, pool terms acceptance, and similar records needed to operate the platform.
- Communications: messages you send via our contact form, hosting inquiry forms, or support correspondence.
- Technical data: IP address, browser type, device information, and server logs generated when you access the site.
How we use your information
We use personal information to:
- Create and manage your account and authenticate you
- Provide staking, wallet, and hosting-related features you request
- Respond to inquiries and send service-related emails (e.g. password reset)
- Maintain security, prevent fraud, and troubleshoot issues
- Comply with legal obligations and enforce our policies
Legal bases (where applicable)
Depending on your location, we rely on one or more of the following legal bases: performance of a contract (providing the services you sign up for), your consent (where required), and our legitimate interests (security, improvement, and operation of the platform).
Cookies and similar technologies
We use essential cookies to keep you signed in and to operate the site securely. We also store your cookie consent preference locally in your browser. For details, see our Cookie Policy.
Sharing with third parties
We do not sell your personal information. We may share data with service providers who help us run the platform, such as:
- Email delivery (e.g. Resend) for transactional messages
- Hosting and infrastructure providers that store and process data on our behalf
These providers are permitted to use your data only as needed to perform services for us. We may also disclose information if required by law or to protect our rights and users.
International transfers
Your information may be processed in countries other than your own. Where required, we take steps designed to ensure appropriate safeguards for cross-border transfers.
Retention
We retain personal information for as long as your account is active or as needed to provide services, resolve disputes, enforce agreements, and meet legal requirements. You may request account deletion through settings where available.
Security
We use administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Your rights
Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request portability. To exercise these rights, contact support@talentum.cc. You may also have the right to lodge a complaint with a supervisory authority.
Children
Our services are not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a minor has provided us data, contact us so we can delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.